You can receive dedicated assistance for any queries throughout the home-building process, with response times usually within two business days. Whether you require specialised advice for your project, or you have a technical issue with your Build Buddy app, our Expert Guidance and Support team are available during business hours - Monday to Friday 9am to 5pm AEDT, excluding public holidays.

You can reach out via:

• Email: [email protected]
• Customer Support: 1300 990 980
• General Enquiries: 1300 990 990